All services have been fully restored and the issue has been resolved. The platform is operating normally across all affected areas. We appreciate your patience while we worked through this incident.
Posted May 08, 2026 - 18:51 UTC
Monitoring
We are in the process of restoring services following the earlier disruption. Most services are now recovering and we are continuing to monitor system performance closely to ensure stability. Some customers may still experience intermittent issues as recovery progresses. We will provide further updates as needed.
Posted May 08, 2026 - 18:37 UTC
Investigating
We're currently experiencing an impact due to an ongoing AWS outage, which is affecting several services. As a result, a subset of our customers may experience downtime in some of our services. You may also notice slower response times or intermittent issues. Our teams are actively working to restore these services as quickly as possible. This incident has also impacted Sales Intelligence (SI) exports and some customers may experience failures or delays when attempting to run exports. We'll continue to monitor the situation closely and will share further updates as soon as we have more information. We sincerely appreciate your patience and understanding while we work to minimize the impact and restore normal operations.
Posted May 08, 2026 - 09:41 UTC
This incident affected: Sales Intelligence, Workflows and Orchestrations, Account Based Marketing and Platform (Segments, Alerts).